Creating Meeting Norms and the Importance of Standardization

April 18, 2016

The cost of ‘re-inventing’ the wheel each time you face common issues is wasted time and energy. Standardize your approach to repeated processes and issues. The result is improved consistency, effectiveness, efficiency, and quality of your leadership. Here we talk about how to standardize meetings, and provide examples of team meeting norms and communication agreements.

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Getting Your Team Good at Decision Making

Making and communicating decisions is essential to effective leadership, and a defining characteristic of highly performing teams. As companies grow in size of employees, the need for clarity around how decisions are made and communicated becomes even more important, as missteps here can have big consequences. We urge the leaders and teams we work with to have conversations within their teams about how decisions are made, and to have clearly defined ways that decisions are communicated all the way down to the factory floor. An essential piece of that plan is the discussion around what to do when a previously made decision is altered. Being good at this means you run a sophisticated, efficient, highly productive organization. We provided a suggested framework here.

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Impactful 1:1 Meetings

April 15, 2016

One key message we communicate to the leaders we work with is that effective 1:1s are essential to leading high performing teams. The misconception is that 1:1’s are a chance for the manager to tell the direct report what to work on next. This is burdensome and often ends in skipped weekly meetings. To have impactful 1:1s, we advise that these meetings should be the employee’s meeting. The direct report should use them as an opportunity to share  what they are working on, and where they are stumbling or envision stumbling. The manager in return should answer questions, brainstorm/ advise, applaud a team member, and connect authentically. The job of the manager is primarily to listen. Your employee should walk away feeling heard, appreciated, and connected – the key to maintaining engaged and productive team members. Here we’ve compiled three tools to get you on a path to holding impactful 1:1 meetings.

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9-Box Talent Assessment for Team Leads

A routine and clear process for evaluating team members is essential for having highly performing teams, and for retaining and growing top talent. This is especially important in companies that are rapidly scaling or going through a major transition as the criteria by which employees are evaluated sends a clear signal to all of what is valued, and how to be successful here. We often hear complaints about how ‘unfairly’ individuals are promoted OR that ‘there is no room for me to grow here.’ This stems from a lack of transparency around what it means to excel in your current role. Without clarity around the evaluation process, promotions can feel ‘unfair’ instead of something to celebrate, and an opportunity to recognize the values you want leaders within your organization to display. Here we provide a commonly used tool, the ‘9-box for potential and performance’ to help you create a process for evaluating your team’s talent and creating an action plan from that assessment.

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